The KNAUER quality management system according to DIN EN ISO 9001 makes sure that we continuously produce products in the best quality possible. As a company, we have to prove ourselves every day in a highly competitive market. Therefore, we can only be successful if every employee contributes his share. Your satisfaction with the quality of our products and services is the key to our success.
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KNAUER contributes to the conservation of a healthy environment by basing our work on an environmental management system according to DIN EN ISO 14001.
Starting with the development of a new product, our designing engineers are bound to use long-lasting materials which allow low maintenance time intervalls and minimal downtime. Furthermore, a high energy efficiency and material efficiency in the production process and during the use of our products are important to us. Finally, the products should be able to be disposed of in an environmentally compatible way.
For the printed version of our instructions, we use environmentally friendly paper from sustainable forests.
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EN ISO 13485 is an ISO standard that represents the requirements for a comprehensive quality management system for the design and manufacture of medical devices. The standard falls within the legally regulated area and is used to represent conformity with the current European medical device regulation (MDR).
Check the validity of the test mark 0000086399 on Certipedia.com.
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KNAUER has the product certification to facilitate access to US and Canadian markets.
KNAUER has the authorized economic operator certification.
Excellent solvency again confirmed by business information service Creditreform.
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KNAUER products follow the LCA - life cycle assessment.
KNAUER develops, produces and distributes durable, standardized as well as customized solutions of the highest quality for laboratories and production. In order to offer our customers products and services according to their requirements and beyond, this quality policy guides our actions now and in the future.
"Made in Germany" is not only a statement of origin for us, it is a promise of quality. Quality is essential for KNAUER. All employees individually contribute to maintaining and improving quality with their daily actions. Freedom to act creatively and develop new ideas ensures that we continue to be an innovative company.
We know, understand and are committed to meeting all the demands placed on us by our business partners, our workforce and the legislator. Therefore, we listen to our customers, involve them in developments and embrace industry trends in our decision-making. We strive for excellent delivery reliability and product quality and zero non-conformities and we continuously monitor our performance.
The Quality Management System (QMS), which we have introduced and continuously improved, ensures the quality of all processes inside and outside the company. The KNAUER Quality Management System (QMS) is and remains certified according to DIN EN ISO 9001:2015, and since August 28, 2023, also according to DIN EN ISO 13485:2016. This is regularly reviewed by our customers and an independent certification body in addition to our internal review.
This promise is our incentive to become better and better within the legal requirements.
We are convinced that long-term success of our company is only possible if KNAUER acts in an ecologically, economically and socially sustainable way. All our decisions take these aspects into account. This forms the basis of our business decisions.
We know, monitor and fulfill all relevant legal requirements and ensure compliance. Furthermore, we strive to be a role model and inspiration for others with our sustainable actions.
KNAUER is committed to the ten principles of the "UN Global Compact". We take responsibility for observing them. We contribute to the achievement of the 17 SDGs (Sustainable Development Goals).
Ecological
Our policy is to keep the impact on the environment as low as possible and feasible for us. It is our concern to contribute to an improvement of the environmental situation. We are concerned about climate change, dwindling biodiversity and, for example, pollution of the oceans.
The reduction of CO2 emissions ("reduction of emissions according to the 1.5 °C path") and of the resulting waste ("no waste") as well as the avoidance of environmentally hazardous substances and hazardous materials, belong to the core of our efforts.
The KNAUER environmental management system (EMS) is and remains certified according to DIN EN ISO 14001:2015. This is regularly reviewed by an independent certification body in addition to our internal review.
Social
Social sustainability is about people! Our goal is to enable all people along our supply chain to live and work in dignity.
KNAUER understands its social responsibility, is a signatory of the "Diversity Charter" and provides apprenticeships. Events and theme days such as "Equal Pay Day" and "Diversity Day" are fixed components of our CSR activities (Corporate Social Responsibility).
Economical
KNAUER is convinced that in the future, economic activity will no longer be separable from ecological and social aspects. Economic sustainability and thrift help to limit the negative impact on the environment and society.
KNAUER is committed to sustainable investment, considerate use of resources, sustainable supplier management and regional purchasing.
This guideline is intended to give us the framework to become better and better.